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The Rise of Busch Latte
How a beer brand used social listening to drive product decisions
Brand: Busch Beer
Campaign: Busch Latte
Read time: 3 minutes
💬 Overview 💬
The social listening at Anheuser-Busch picked up from Twitter dialogue that consumers were called Busch “Busch Latte.”
Knowing that Pumpkin Spice Latte season was right around the corner, the Busch brand director decided to make mock-ups of a can that included the word Latte.

💙 The Branded Moment 💙
The fun began…
The Busch brand team put out OOH and targeted ads around Starbucks on the day of the PSL (Pumpkin Spice Latte) launch.
The Busch consumers got an absolute kick out of the campaign and encouraged the brand to actually launch the drink.
💡 Results 💡
And the brand team delivered! Busch Latte became a state-wide drink… that eventually scaled regionally.
Busch beer brand sales were up as a result of the campaign, too.
From a social perspective, the photos garnered millions of organic impressions. And the merch sold out almost immediately.
“Busch Latte” is still a brand inside joke to this day.
🎬 Take Action 🎬
Listen to what your consumers are saying on social. Really listen.
How are they talking about your products? Do they have any self-coined names? Does it make sense for your brand to lean into that?
This week, try to figure out how your biggest brand fans are talking about your brand. What do they call it? Are there any social posts/campaigns/movements you can create around the colloquial terms of your brand?
What’s New This Week
One new product I tried this week 👉 Mary’s Gone Crackers Freaking incredible!
One new campaign I’m loving 👉 AT&T is bringing The Office back.
One new creator I’m following 👉 Julia Carter. She’s the epitome of real with her LinkedIn sales content.
Brandkeeping
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And if you have a brand or campaign you want to spotlight, please reply directly to this newsletter.
Let’s chat!
See ya!
Ali
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